Last Updated: June 2026
At Home Mantra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- PIN Code
- Order Details
Payment Information
Payments are processed securely through trusted third-party payment gateways. Home Mantra does not store your debit card, credit card, UPI PIN, banking credentials, or other sensitive payment information.
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Tracking Information
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products to your address
- Provide customer support
- Send order confirmations and updates
- Improve website performance and user experience
- Prevent fraud and unauthorized activities
- Comply with legal obligations
3. Sharing of Information
Home Mantra does not sell, rent, or trade customer information to third parties.
Your information may be shared only with trusted service providers such as:
- Courier and logistics partners
- Payment gateway providers
- Website hosting and technical service providers
- Government authorities when required by law
These third parties receive only the information necessary to perform their services.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance customer experience
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
5. Data Security
We implement reasonable security measures to protect your personal information from:
- Unauthorized access
- Misuse
- Alteration
- Disclosure
- Loss of data
While we strive to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.
6. Order Communication
By placing an order or submitting your details, you consent to receive communications related to:
- Order confirmations
- Shipping updates
- Delivery notifications
- Customer support responses
- Service-related announcements
These communications are necessary for order fulfillment and customer service.
7. Third-Party Services
Our website may contain links to third-party websites or services.
Home Mantra is not responsible for the privacy practices, policies, or content of external websites. Users are encouraged to review the privacy policies of such websites separately.
8. Data Retention
We retain customer information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Maintain business records
- Meet legal and regulatory requirements
When information is no longer required, it will be securely deleted or anonymized.
9. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Request deletion of information where legally permissible
For any such requests, please contact us using the details provided below.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If such information is identified, it will be removed as soon as reasonably possible.
11. Changes to This Privacy Policy
Home Mantra reserves the right to update or modify this Privacy Policy at any time without prior notice.
Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Home Mantra
Email: homemantraindia@gmail.com